There are lots of resources available online that focus on Universal Credit and we’ve collated some here – including official guidance published by the Department for Work and Pensions.

We will also highlight any upcoming training opportunities for frontline staff.

Citizen Advice Southwark (CAS) 

  • CAS have lots of online information on benefits which are straightforward to navigate and can be accessed here.

  • CAS a service called 'Help to Claim' for those who need help to apply for Universal Credit in Southwark - access the online form here

Department for Work and Pensions (DWP)

The DWP have produced a number of online resources that organisations can refer to when acting on behalf of residents:

Southwark Law Centre Frequently Asked Questions

Southwark Law Centre have helpfully produced a list of frequently asked questions (updated June 2020) about UC which you can view here

Southwark Legal Advice Network

You can view an update on options for those with No Recourse to Public Funds (NRPF) status in light of coronavirus here

Emergency Support

We've also collated this Resource list for emergency support